DELIVERY COSTS

We offer free shipping via Royal Mail 48 on all retail orders with a subtotal of £15 or more. For orders under £15, we charge a flat rate of £1.80 per order.

DISPATCH TIMES

Under normal circumstances and provided the items are in stock, orders will be shipped within 1 business day. If there are exceptions to this rule then a note will be posted on the homepage.

DELIVERY TIMES

Royal Mail 48 (non-tracked) – Orders should typically arrive within 2 business days after dispatch. On rare occasions or during busy holiday periods, delivery could take longer. Please note that Royal Mail have had delays, especially since COVID restrictions have meant more mail is passing through their system.

Tracked Courier – Orders should typically arrive within 1 business day after dispatch. Please understand that all couriers are stretched during COVID restrictions so there may be a slight delay but this is the service we would recommend for urgent orders.

RETURNS / LOSSES

If you are not entirely satisfied with your order, please notify us via email within 48 hours of delivery, stating your order number and reason for return. You will be given a return address to use via email. Please return it to us in its original condition within 14 days of delivery for a full refund or exchange, minus shipping costs. For more information, see our Terms & Conditions

 

© 1 Tree Cards Ltd. 2021
Company Number: 13131238  |  VAT Number: 370453605
Registered (non-mailing) Address: Profile West Suite 2, Floor 1, 950 Great West Road, Brentford, England, TW8 9ES

*Stock Notice*

We're in the process of doing a stock overhaul so lots of our designs are out of stock at the moment. We should be back in stock by the end of January, along with some new designs :)

As we've had to dip into our wholesale stock, some cards will now be sent in compostable sleeves until our naked stock is replenished.

Thanks for your understanding and stay tuned for more exciting thing coming soon...