We offer free standard shipping via Royal Mail 48 on all retail orders with a subtotal of £20 or more. For orders under £20, we charge a flat rate of £1.80 per order.
Under normal circumstances and provided the items are in stock, orders will be shipped within 1 business day. If there are exceptions to this rule then a note will be posted on the homepage.
Royal Mail 48 (non-tracked) – Orders should typically arrive within 2 business days after dispatch. On rare occasions or during busy holiday periods, delivery could take longer. Please note that Royal Mail have had delays, especially since COVID restrictions have meant more mail is passing through their system.
Tracked Courier – Orders should typically arrive within 1 business day after dispatch. Please understand that all couriers are stretched during COVID restrictions so there may be a slight delay but this is the service we would recommend for urgent orders.
RETURNS / LOSSES
If you are not entirely satisfied with your order, please notify us via email within 48 hours of delivery, stating your order number and reason for return. You will be given a return address to use via email. Please return it to us in its original condition within 14 days of delivery for a full refund or exchange, minus shipping costs. For more information, see our Terms & Conditions.